Information to Include:
Be sure to include the dates/times you are interested in booking for your pet, as well as type of suite (standard, junior, or executive suite). If your dates are going to be coming up soon, it is better to call us at 540-347-9820 and leave a message with information, as we do check our voicemails throughout the day.
While we will make every effort to reply to your email inquiry within 24 hours, please note that this may not always be possible, especially if we are experiencing severe weather (i.e. severe rain storms, snow storms, etc.), as we may temporarily lose internet connection. It is always best to leave a phone message, with email as back-up to your request.
NOTE: Please be aware in your planning that we require a pre-stay visit/screening (free of charge to you) for all new guests BEFORE we can confirm a reservation. This not only allows your dog(s) to experience the sites/sounds of our facility and get to know us, but it allows us to determine if our facility is the best accommodation for your dog(s), based on his/her needs (both physical and mental).
Aloha! and mahalo (thank you) for contacting us regarding the care of your furry friend(s)! We sincerely appreciate your interest in our facility and promise we will do everything we can to ensure that you and your pet feel like part of our 'ohana! Please leave your information below, be sure to hit the "send" button, and we'll get back to you as soon as possible! Have a wonderful day!!
Dog and cat boarding the way it should be!